This presentation walks you through Ledger Live’s login and initial setup flow. It’s designed for first-time users and support staff who need a concise, actionable reference. Follow the headings (H1 → H5 present across slides) for structure and scan-friendly reading.
Important: never share your 24-word recovery phrase. Ledger staff will never ask for it.
Go to the official Ledger website and download Ledger Live for your OS. Verify the download signature when available. Launch the app and accept any update prompts for firmware or Ledger Live itself—keeping software current is one of the easiest ways to stay secure.
Use a private network for setup and avoid public Wi‑Fi. Consider verifying the installer hash if you require maximum assurance.
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Connect the hardware device via USB or pair via Bluetooth (Nano X). Unlock the device with your PIN. The Ledger device screen is authoritative: always confirm device prompts on the device, not only on your computer.
Ledger Live will show an onboarding flow — accept prompts on the device. If the device shows an unexpected message, cancel and re-check the USB/BT connection and Ledger Live version.
Ledger Live uses the hardware device for authentication. There is no password stored by Ledger Live that replaces your recovery phrase; instead, your private keys remain on your Ledger device. The login sequence ensures the device and app are paired securely.
Within Ledger Live, navigate to "Accounts" → "Add account" and pick the cryptocurrency you want. Ledger Live will read your public addresses via the device; confirm any prompts on the hardware device. Accounts are view-only in the app; signing transactions always requires the device.
Only add the accounts you use. Avoid adding unfamiliar tokens without checking compatibility.
Choose an account, click "Receive" and verify the address on your Ledger device display. Only use addresses that match your device screen.
Click "Send", enter recipient and amount, then confirm the transaction details on the device. Always double-check the destination address and network fees before confirmation.
Try a different USB cable, restart Ledger Live, ensure firmware is up to date, and check OS permissions. For persistent issues, consult official support resources on the Ledger website.
If you suspect your recovery phrase is exposed, move funds to a new, securely generated wallet immediately—using a brand-new device and a never-before-used recovery phrase.
Official Ledger resources, knowledge base articles, and community support are the best first stops. When contacting support, never reveal your recovery phrase. For team presentations, export this HTML to PDF or paste content into PowerPoint for branding tweaks.
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Prepared for quick team onboarding — ~1000 words of concise instruction and best practices for Ledger Live login and getting started.